How it works
What happens between checkout at Traxio and your doorstep? Four simple checkpoints keep the process clear.
Choose
Explore the hardware specs, battery capacity, and daily fit on the product page. Read owner notes, weigh details, and complete your pick.
Order
Pay via bank transfer or cash when it reaches you. A summary message with your reference number lands in your inbox right after.
Dispatch
Orders logged prior to the daily cutoff ship out that business day, secured in sturdy boxes and handed to an insured carrier with a tracking code.
Use and return
Wear the tracker as guided. Changed your mind? You may send the unit back within 45 days according to the return conditions.
Our standards for honest hardware
Anodized 6063 Aluminum EnclosureWhy does aluminum matter for daily wear? It weighs under 24 grams, rests flat against your wrist, and resists daily scuffs without brittle plastic joints.
Skin-Friendly Fluoroelastomer BandHow does the band handle sweat and moisture? The dense synthetic elastomer sheds water instantly, cleans with simple tap water, and will not cause friction rash.
Pre-Shipment Hardware InspectionWhat happens before your box is sealed? Our team tests the battery charging circuit, verifies the optical sensor response, and inspects the glass surface.
Direct Doorstep DeliveryHow does your order reach you? Your tracker travels in a reinforced protective cardboard carton, handed over by courier with cash on delivery or advance bank transfer.
Common questions
how does the ondrela tracker monitor daily movement
The device uses an internal 3-axis accelerometer and optical sensor to log your daily steps, active minutes, and restful sleep intervals. It tracks quietly without a distracting display, sending data to your mobile app whenever you open it nearby.
what is the ondrela tracker band made of
The strap is manufactured from flexible fluoroelastomer, a soft synthetic material that resists sweat and tap water during handwashing. The casing is machined from solid 6063 aluminum with a 316L stainless steel buckle.
how do i pay for my ondrela order
You can pay with cash on delivery directly to the courier when your parcel arrives at your door, or complete an advance bank transfer before dispatch. We do not process card transactions or automated billing.